Are your products 100% handmade?
ABSOLUTELY! Offering quality, colorful, one of a kind skincare is a passion of mine and I can only do this through making sure I use only the best oils and butters provided by some of the best vendors in the skincare world.
Do you offer wholesale orders?
YES! If you're interested in me providing you with a custom or wholesale order please contact me using the contact page and I will get back to you. Please be advised that a minimum order quantity will be applied.
Is the price I see on the product listing for one product or the amount shown in the picture?
This is a frequently asked question that people sometimes get confused by! The price you see under each picture is for ONE item only. I like to show multiple items in some pictures to show the unique, handmade nature of my products but each price is for ONE item only.
Do you ship worldwide?
Unfortunely, I do not ship worldwide at this time. I am hoping to sometime in the very near future, however!
Why is my package taking so long?
I am a one woman show so on average each order takes me 2-5 days to get it packaged and dropped off at the post office for you. It will never take me longer than 5 days for me to physically ship your order off from my location. If for some extenuating circumstance it does, I will contact you. Once your package is dropped off at the post office, it is out of my hands and completely in the hands of USPS. Sometimes USPS runs into their own issues but if you feel like your package is taking too long please track your order and contact me and we will work on the issue together.
I accidentally put the wrong address on my order form and it was mailed to the wrong address. Can you send a replacement?
It is your responsibilty as the buyer to make sure you have filled in the correct address on the order form. Please double check, no triple check, that you have filled in the correct address when placing your order. If you notice that you have filled in the wrong address and if the order has already been shipped I can invoice you for shipping and resend it once your address has been corrected. In other words, you will have to repay shipping in order for me to resend a package to the correct address so please make sure when ordering that the correct address is filled in.
My package arrived damaged or has missing/wrong products! What do I do?I try my best to make sure your package arrives to you undamaged and in one piece but if this happens, please contact me via the contact page and I will make the problem right ASAP!
Do you offer discount codes or free shipping?
I offer free shipping when you spend over $75 and I frequently offer discount codes through my newsletter so be sure to sign up!
What ingredients do you use in your products?
Ingredients vary from product to product. Some of the main oils and butters I use are Jamaican black castor oil, oilve oil, coconut oil, cocoa butter, grapeseed oil, sweet almond oil, avocado oil, sustainable palm oil, Vitamin E oil, and Shea butter. If you think you might be allergic to any of the ingredients, please do not use! A full ingredient list is included on each product page as well as on your packaging.
How do I care for my products?It is best to use my handcrafted soap bars within 6 months of receiving them. Once you begin using one, be sure to keep it out of pools of water and to let it dry between each use to ensure the scent and color last for a long time. Bath bombs need be stored in a cool, DRY place to prevent pre-fizzing and it is best to use these within 6 months or preferably sooner. Handmade body butter also needs to be stored in a cool, dry place (or room temperature room) and needs to have the lid secured tight after each use. My body butters last a long time but to ensure quality, it is best to use these with 4-6 months. Sugar scrubs are often kept in the shower but it is very important to replace the lid after each use to ensure no water gets inside the container. If water does get inside, slowly pour it out after or before each use. These last up to 6 months if stored correctly. If you are not using them right away store in a cool, dry place and be sure to use within 6 months.